Posted on Wednesday, January 07 2026
January 9, 2026 - Premiere Suites is proud to announce it has received the Feefo Platinum Trusted Service Award, an exclusive seal of excellence reserved for businesses that consistently deliver world-class customer experiences year after year.
The Platinum Trusted Service Award is awarded only to companies that have achieved the Gold standard for three or more consecutive years. This milestone reflects Premiere Suites’ unwavering dedication to its customers and its ability to maintain exceptional service levels even as market conditions evolve.
Feefo established the Trusted Service Awards in 2014 to highlight brands that lead with transparency. Because these awards are based purely on the analysis of verified reviews from real customers, they remain the most authentic reflection of a business’s commitment to service. In a marketplace where reviews can often be manipulated, the Feefo "Verified" status provides consumers with the confidence that the feedback they see is 100% genuine.
As we move further into 2026, the consumer landscape has shifted. While financial caution remains a factor, the primary driver for modern shoppers is certainty. In this age of AI-driven interactions and digital saturation, consumers are increasingly seeking "human-centric" brands they can rely on. This award celebrates brands like Premiere Suites that have moved beyond "customer satisfaction" to build deep-rooted customer advocacy, making excellence a permanent part of their business DNA.
The Platinum award is a mark of enduring quality. To reach this level in 2026, Premiere Suites demonstrated a three-year streak of excellence, consistently earning a Feefo service rating of 4.5 or higher from a minimum of 50 verified review annually since 2023.
Susan Cully, President at Premiere Suites, said: "Achieving the Platinum Trusted Service Award is the ultimate seal of approval. Maintaining our high service rating, consistently, for years is a good indication that our customers really value the integrity, consistency and service that we bring to every interaction. As we move forward into 2026, we remain committed to providing the responsive, reliable sense of home that has become our hallmark. We're incredibly proud of our team for setting such a high benchmark for excellence."
Tony Wheble, CEO at Feefo, congratulated the winners:
"It's a privilege to celebrate companies like Premiere Suites which remain steadfast in their commitment to customer success. This award is a testamnt to thir ability to turn genuine feedback into meaningful action. By consistently exceeding expectations, Premiere Suites isn't just winning an award, they're building the long-term trust that defines the most successful brands of the future. We're proud to recognize their dedication to the people they serve."
About Feefo
Feefo is the world’s largest purchaser-verified feedback and insights platform. We work with over 6,500 brands and help millions of customers buy with confidence every day.
Feefo’s suite of tools, combined with our technical solutions expertise, enables our clients to gain a deeper understanding of customer sentiment, behaviour and intent, empowering them with insights to make better business decisions and improve their return on investment.
Brands that care about authenticity, accuracy and integrity work with Feefo to build a long-term relationship with their genuine customers.
About Premiere Suites
For more than 25 years, Premiere Suites has provided corporate housing and furnished accommodation across Canada. With a network of more than 10,000 furnished suites, homes, and townhomes in more than 95 locations across the country under professional management, Premiere has long been recognized as the first choice for insurance clients, employee relocations, government assignments, medical stays, and digital nomads from Vancouver to Halifax.